Frequently Asked Questions

Draw something that is completely you and let your creativity flow. This way you create a unique product that is truly yours. Sign it with your first name, because you are the artist. Only upload your own original artwork to create your Relooped product.

As a parent, you can help by downloading and printing drawing templates for your children. You can print the drawing tips (PDF) that we have specially prepared for children. Younger children may need some help with drawing and you can turn this project into a creative family workshop at home.

If your child prefers to draw digitally, you can use a computer with a mouse or a tablet with a stylus. Download a digital template with instructions and help your child open the template in a drawing app like Adobe Photoshop. Read through the instructions that come with the digital template so that you can guide your child through the process of drawing easily in Photoshop.

Creativity should know no bounds. Feeling the creative spark? Then get started and make a work of art for your own scarf or plaid. We have already made many fantastic designs for illustrators, artists, designers and other creatives.

The measurements in the product descriptions are approximate and may vary by a few centimeters. The final size of your product will depend on the design and color choice.

Products with many small patterns will usually be larger due to the extra spaces in the knitting created by frequently changing colors.

For technical reasons, we slightly adjust each artwork when preparing the knitting pattern. Because the knitted fabric shrinks during knitting and washing, we stretch your design lengthwise by about 10%. This ensures that your final product is as close to your original artwork in proportions as possible.

Digital Drawings: With your digital template you will receive instructions explaining how to easily prepare your design to take into account fabric shrinkage.

Drawings on paper: If we receive a photo of your drawing, it may be necessary to make some corrections. For example, we often have to make the lines a little thicker if they are too thin or too light in certain parts of the drawing. The most accurate results are achieved with drawings made with black pens rather than thin pencils. For this reason, we recommend always tracing drawings made with pencil with a black marker.

If you want to use a scanned image, please upload it in as high a resolution as possible.

Production takes up to 10 business days. Your products will be shipped from our production office in Slovenia and delivery usually takes 5-7 business days. We also have an option for express shipping.

Every Relooped by You product is custom made with your own artwork. We cannot resell such unique items, so we do not accept returns.

Did you receive a defective product?

In that case you can return your order and the return shipping costs will be fully refunded. Send us an email within 30 days after receiving your order at info@relooped.nl

We currently ship to the Netherlands, Belgium and EU countries. If you would like your product shipped internationally, please send us a request via email at info@relooped.nl

Relooped products are made of 100% cotton, half of which is recycled cotton fibers. We believe that as a responsible brand that inspires children's creativity, we should do our best to care for the environment. That's why we use recycled cotton yarns to tackle the fashion waste problem. Our eco-friendly yarns are produced with an innovative process that converts textile waste into new, high-quality knitting yarns. The final products made of natural cotton are comfortable, easy to care for and durable.

The main reason for the higher price is the way we make our products. Relooped products are not simply printed on fabric, but knitted in a knitting pattern with yarns in contrasting colours.

It takes more steps to turn your design into a unique Relooped scarf or plaid:

• When we receive your design, we first convert it to a digital file. This moment is always very special for us, because it is super fun to see a unique illustration with every new order :-)
  
  If we notice that the final product would be better with some additional adjustments to your design, we will contact you and advise you on how to improve it.
• We then create a new knitting pattern from your design. We send this file to the knitting factory, where they prepare the knitting program, set the knitting machine with your yarns and knit the product.
• After your design has been knitted, the ladies at the factory wash and steam your scarf or blanket to make the fabric as soft as possible.

Relooped products are ethically made in a small family knitting factory in Slovenia, which also contributes to the higher production costs.

Every scarf and plaid that our customers design tells a special story and is unique. But as you can see, behind every good story there is also quite a bit of work.

Don't use images you find on the internet directly in your digital design. They may be copyrighted, and you could be violating the rights of the person who owns them.

However, you can use any images and other content you find online or offline as inspiration to create your own original works of art.

Unfortunately, we cannot use trademarked or copyrighted images and characters to create Relooped by You products. On the other hand, you can use well-known characters as inspiration and create artwork inspired by your favorite games or TV shows.

By submitting your drawing or photo to us, you give us permission to use it for the production of your Relooped product. The copyright remains with you, and we will not publish, distribute or reproduce your submitted artwork or the final product without your express permission.

Your consent

Sometimes we take close-up photos of your drawings and final products. Help us inspire others by giving us permission to share these images on Relooped's social media and website. We will only share the photos a week or more after you have received your order. You can give or withdraw your permission via the form on the shopping cart page before placing your order.

We love sharing images of your Relooped creations to inspire others to join our creative project. You can send us your images or post them on your social media and mention @relooped_by_you or tag #reloopedbyyou in your posts. By doing so, you give us permission to use them for marketing and promotional purposes.