Shipping & Delivery

Shipping & Delivery

Production:
Our knits are custom made in Slovenia. Production of your order takes up to 10 business days.

Shipping rates (Netherlands, Belgium and EU countries):

Standard delivery (3-5 business days) for €12

Express delivery scarves (1-2 business days) for €32.95
Express delivery blankets (1-2 business days) for €39.95

We ship your order via international post / DPD from our factory office in Slovenia. You will receive a tracking number to track your order in the shipping confirmation email. Your signature is required upon delivery.
Express shipments are sent with DHL Express.

Returns

Each Relooped by You product is custom-made with your artwork. We cannot resell such personalized items. Therefore, we do not accept returns.

Did you receive a defective product?

In this case, you can return your order, and the return costs will be fully refunded. Please send us an email at info@relooped.nl within 30 days of receiving your order.

International Shipping

For orders sent outside the EU, we currently only offer Express Shipping with DHL. The rate for your country will be displayed at checkout.

Customs Fees and Import Taxes

Orders shipped outside the EU may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the total price of your order.

We recommend checking with your local customs office for more information about potential charges before placing your order.