CCPA Privacy Policy

Privacy Policy

Our Privacy Policy was last updated on September 26, 2025.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was generated by TermsFeed CCPA Privacy Policy Template.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• "Account" means a unique account created for You to access our Service or parts of our Service.

• "Business", for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.

• "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to reloopedbyyou

• "Country" refers to Netherlands.

• "Consumer", for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.

• "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• "Data Controller", for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

• "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• "Do Not Track" (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

• "Personal Data" is any information that relates to an identified or identifiable individual.

  For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

• "Sale", for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.

• "Service" refers to the Website.

• "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• "Website" refers to reloopedbyyou, accessible from https://www.relooped.nl

• "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While you're using our service, we might ask you to give us some personal info that we can use to contact you or know who you are. This info could include, but isn't limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

Usage Data

Usage Data is automatically collected when you use the Service.

Usage Data may include info like your device's IP address, browser type, browser version, the pages you visit on our service, when you visited, how long you stayed on those pages, unique device IDs, and other diagnostic data.

When you use the Service on a mobile device, we might automatically collect some info, such as the type of mobile device, its unique ID, its IP address, your mobile operating system, the type of mobile internet browser, unique device IDs, and other diagnostic data.

We might also collect info that your browser sends whenever you visit our Service or access it through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking tech to see what you do on our Service and store some info. The tracking tech we use includes beacons, tags, and scripts to gather info, track it, and make our Service better.

• Cookies or Browser Cookies. A cookie is a tiny file that's put on your device. You can tell your browser to block all cookies or let you know when one's being sent. But, if you don't accept cookies, some parts of our Service might not work for you. Unless you've changed your browser settings to block cookies, our Service might use them.
• Web Beacons. Some parts of our Service and our emails might have small electronic files called web beacons (also known as clear gifs, pixel tags, and single-pixel gifs). These let us count users who've visited pages or opened an email, and get other website stats (like seeing how popular a section is and checking if our systems are working right).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies stay on your computer or mobile device even when you're offline, while Session Cookies disappear as soon as you close your browser.

We use both Session and Persistent Cookies for the reasons below:

• Necessary / Essential Cookies

  Type: Session Cookies

  Administered by: Us

  Purpose: These Cookies are super important for giving you the services on our Website and letting you use some of its features. They help make sure you are who you say you are and stop anyone from hacking your account. Without these Cookies, we can't give you the services you've asked for, and we only use them to give you those services.

• Cookies Policy / Notice Acceptance Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

  Type: Persistent Cookies

  Administered by: Us

  Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

• Tracking and Performance Cookies

  Type: Persistent Cookies

  Administered by: Third-Parties

  Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

How Long We Keep Your Personal Data

We'll only keep your personal data as long as we need it for the reasons outlined in this Privacy Policy. We'll hold onto and use your data as necessary to meet our legal obligations (like if we're required to keep your data to comply with laws), resolve any disputes, and enforce our legal agreements and policies.

We'll also keep Usage Data for our internal analysis. Generally, we keep this data for a shorter period, unless we use it to beef up our security or make our service better, or if we're legally required to keep it longer.

Transferring Your Personal Data

Your information, including Personal Data, is processed at our offices and in other places where the parties involved in processing are located. This means your info might be transferred to and stored on computers outside of your state, province, country, or other governmental area where data protection laws might be different from where you live.

By agreeing to this Privacy Policy and submitting your information, you're giving us the go-ahead to transfer it.

We'll do everything we reasonably can to make sure your data is treated securely and in line with this Privacy Policy. We won't transfer your Personal Data to any organization or country unless there are proper controls in place, including security for your data and other personal information.

Sharing Your Personal Data

Business Transactions

If we're involved in a merger, acquisition, or asset sale, your Personal Data might be transferred. We'll let you know before your data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

In some situations, we might have to share your Personal Data if the law requires us to, or if public authorities (like a court or government agency) make a valid request.

Other legal requirements

We might share your Personal Data if we believe it's necessary to:

• Comply with a legal obligation
• Protect our rights or property
• Prevent or investigate potential wrongdoing related to our service
• Protect the personal safety of our users or the public
• Protect against legal liability

How We Protect Your Personal Data

The security of your Personal Data is important to us, but keep in mind that no online transmission or electronic storage method is 100% secure. We do our best to protect your Personal Data using commercially acceptable methods, but we can't guarantee it's completely safe.

Detailed Information on How Your Personal Data is Processed

The service providers we use might have access to your Personal Data. These third-party vendors collect, store, use, process, and transfer information about what you do on our service, all according to their own Privacy Policies.

Analytics

We might use third-party service providers to keep an eye on and analyze how our service is used.

Email Marketing

We might use your personal info to send you newsletters, marketing stuff, or other info we think you'll like. If you don't want these emails, you can unsubscribe using the link in the email or just get in touch with us.

CCPA Privacy

This privacy section is for California residents and adds to the info in our Privacy Policy. It's just for visitors, users, and anyone else living in California.

Categories of Personal Information Collected

We collect info that identifies, relates to, describes, references, or could be linked to a specific customer or device. Here's a list of the types of personal info we might collect, or might have collected from California residents in the last year.

Just so you know, the categories and examples below are based on what's defined in the CCPA. It doesn't mean we've actually collected all those specific examples, but we believe we might have collected some info from those categories. For instance, we'd only collect certain info if you gave it to us directly.

• Category A: Identifiers.

  Examples: Your real name, a nickname, address, unique ID, online ID, IP address, email, account name, driver's license, passport number, or other similar stuff.

  Collected: Yes.

• Category B: Personal info categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

  Examples: Name, signature, Social Security number, physical description, address, phone number, passport number, driver's license or state ID, insurance policy number, education, job, job history, bank account number, credit card number, debit card number, or any other financial, medical, or health insurance info. Some of this might overlap with other categories.

  Collected: Yes.

• Category C: Protected characteristics under California or federal law.

  Examples: Age (40+), race, color, ancestry, national origin, citizenship, religion, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy, childbirth, and related medical stuff), sexual orientation, veteran or military status, genetic info (including family genetic info).

  Collected: No.

• Category D: Commercial information.

  Examples: Records of products or services you bought or looked at.

  Collected: Yes.

• Category E: Biometric information.

  Examples: Genetic, physiological, behavioral, and biological traits, or activity patterns used to create an identifier, like fingerprints, faceprints, voiceprints, iris or retina scans, keystrokes, gait, or other physical patterns, and sleep, health, or exercise data.

  Collected: No.

• Category F: Internet or other similar network activity.

  Examples: How you use our Service or interact with our ads.

  Collected: Yes.

• Category G: Geolocation data.

  Examples: Your approximate location.

  Collected: No.

• Category H: Sensory data.

  Examples: Audio, electronic, visual, thermal, olfactory, or similar info.

  Collected: No.

• Category I: Professional or employment-related information.

  Examples: Current or past job history or performance evaluations.

  Collected: No.

• Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

  Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

  Collected: No.

• Category K: Inferences drawn from other personal information.

  Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

  Collected: No.

Under CCPA, personal information does not include:

• Publicly available information from government records
• Deidentified or aggregated consumer information
• Information excluded from the CCPA's scope, such as:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
  • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994

Sources of Personal Information

We get the personal information listed above from these sources:

• Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.
• Indirectly from You. For example, from watching what You do on our Service.
• Automatically from You. For example, through cookies We or our Service Providers put on Your Device when You use our Service.
• From Service Providers. For example, third-party vendors that help us watch and analyze how our Service is used, third-party vendors that process payments, or other third-party vendors that We use to provide the Service to You.

How We Use Personal Information for Business or Commercial Purposes

We may use or share the personal information We collect for "business purposes" or "commercial purposes" (as defined by the CCPA). Here are some examples:

• To run our Service and give You access to it.
• To give You support and answer Your questions, including looking into Your concerns and fixing them, and to keep an eye on and make our Service better.
• To do what You asked us to do with the information. For example, if You give us Your contact info to ask a question about our Service, We'll use that info to answer You. If You give us Your personal info to buy something, We'll use that info to process Your payment and get it to You.
• To respond to requests from law enforcement and as required by law, court orders, or government rules.
• As We tell You when We collect Your personal information, or as explained in the CCPA.
• For our internal admin and audit stuff.
• To spot any security problems and keep things safe from dodgy, misleading, fake, or illegal stuff, including, if we need to, taking legal action against those causing the problems.

Just so you know, the examples above are just to give you an idea and aren't everything. If you want more details on how we use this info, check out the "Use of Your Personal Data" section.

If we decide to grab more types of personal info or use what we've already got in a way that's really different, unrelated, or just doesn't fit, we'll update this Privacy Policy.

Sharing Personal Info for Business or Commercial Reasons

We might use or share (and might have done so in the last year) the following types of personal info for business or commercial reasons:

• Category A: Identifiers
• Category B: Personal info types listed in the California Customer Records law (Cal. Civ. Code § 1798.80(e))
• Category D: Commercial info
• Category F: Internet or other similar online activity

Just a heads up, the categories listed above are how they're defined in the CCPA. This doesn't mean we actually shared every single bit of info in that category, but we honestly believe that some of that info from the right category might be (or might have been) shared.

When we share personal info for a business or commercial reason, we make sure there's a contract that says what it's for. The contract also tells the other party to keep the info secret and only use it for what we agreed on.

Selling Personal Info

In CCPA terms, "sell" means selling, renting, releasing, sharing, spreading, making available, sending, or basically telling someone about a customer's personal info to a third party in exchange for something valuable. This means we might have gotten something in return for sharing personal info, but it wasn't necessarily money.

Just so you know, the categories listed below are how they're defined in the CCPA. This doesn't mean we actually sold every single bit of info in that category, but we honestly believe that some of that info from the right category might be (or might have been) shared for something valuable in return.

We might sell (and might have done so in the last year) the following types of personal info:

• Category A: Identifiers
• Category B: Personal info types listed in the California Customer Records law (Cal. Civ. Code § 1798.80(e))
• Category D: Commercial info
• Category F: Internet or other similar online activity

Sharing of Personal Information

We might share your personal info (as listed in the categories above) with these types of third parties:

• Service Providers
• Payment processors
• Our affiliates
• Our business partners
• Third party vendors who You or Your people authorize Us to share Your personal info with, related to the products or services We give You

Selling Personal Info of Kids Under 16

We don't knowingly grab personal info from kids under 16 through our Service, but some third-party websites we link to might. These websites have their own rules and privacy policies, so we encourage parents and guardians to keep an eye on what their kids are doing online and tell them never to share info on other websites without asking first.

We don't sell personal info of users we know are under 16, unless we have permission (the "right to opt-in") from the user (if they're between 13 and 16) or from the parent/guardian (if they're under 13). Users who opt-in to the sale of their personal info can opt-out later whenever they want. To opt-out, you (or someone you authorize) can contact us.

If you think a child under 13 (or 16) has given us their personal info, please contact us with enough detail so we can delete it.

Your Rights Under the CCPA

The CCPA gives California residents specific rights about their personal info. If you live in California, here's what you can do:

• The right to know. You can find out what types of Personal Data are being collected and why it's being used.
• The right to request. Under CCPA, you can ask us to tell you about how we collect, use, sell, share for business purposes, and disclose your personal info. Once we get your request and confirm it, we'll let you know:
  • The types of personal info we've collected about you
  • Where we got the personal info we collected about you
  • Why we collect or sell that personal info (our business or commercial purpose)
  • Who we share that personal info with (third parties)
  • The specific pieces of personal info we've collected about you
  • If we sold your personal info or shared it for a business reason, we'll tell you:
    • The types of personal info categories sold
    • The types of personal info categories disclosed
• The right to say no to the sale of Personal Data (opt-out). You can tell us not to sell your personal info. To opt-out, please contact us.
• The right to delete Personal Data. You have the right to ask us to delete your Personal Data, but there are a few exceptions. Once we get your request and confirm it, we'll delete your personal info from our records (and tell our Service Providers to do the same), unless one of those exceptions applies. We might have to say no if keeping the info is necessary for us or our Service Providers to:
  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Spot security problems, guard against malicious, misleading, fraudulent, or illegal stuff, or go after those responsible.
  • Fix products by finding and repairing errors that mess up how they're supposed to work.
  • Use free speech, make sure others can use their free speech rights, or use another right the law provides.
  • Follow the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Do public or peer-reviewed science, history, or stats research that's in the public interest and follows all ethics and privacy laws. This applies when deleting the info would likely make the research impossible or really mess it up, and you gave your okay before.
  • Use the info internally in ways that make sense based on your relationship with us.
  • Follow the law.
  • Use the info in other internal and legal ways that fit with why you gave it to us.
• The right not to be discriminated against. You have the right not to be treated unfairly for using any of your consumer rights, including if you:
  • Denying goods or services to You
  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of goods or services to You
  • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services

Exercising Your CCPA Data Protection Rights

To use any of your rights under the CCPA, and if you're a California resident, you can get in touch with us:

• By visiting this page on our website: https://www.relooped.nl
• By sending us an email: info@relooped.nl

Only you, or someone you've officially authorized with the California Secretary of State, can make a request about your personal information.

Your request to us needs to:

• Give us enough info to reasonably confirm that you're the person we collected the personal info from, or that you're their authorized representative.
• Describe your request in enough detail so we can properly understand, evaluate, and respond to it.

We can't respond to your request or give you the info if we can't:

• Verify Your identity or authority to make the request
• And confirm that the personal information relates to You

We'll share the required info with you for free within 45 days of getting your request. If we really need more time, we can extend it once by another 45 days, but we'll let you know beforehand.

Anything we share will only cover the 12 months before we got your request.

For requests to move your data, we'll pick a format that's easy to use and lets you send the info from one company to another without any trouble.

Do Not Sell My Personal Information

You have the right to tell us not to sell your personal info. Once we get your request and confirm it, we'll stop selling your personal info. To use this right, please contact us.

The Service Providers we work with (like our analytics or advertising partners) might use tech on our site that could be seen as selling personal info under CCPA law. If you want to stop your personal info from being used for targeted advertising and these potential sales under CCPA, follow the instructions below.

Please remember that opting out only applies to the browser you're currently using. You might need to opt out on every browser you use.

To opt out of the “sale” or “sharing” of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states defined under CCPA law.

Website

You can opt out of receiving personalized ads served by our Service Providers by following the instructions on our Service:

• The NAI's opt-out platform: http://www.networkadvertising.org/choices/
• The EDAA's opt-out platform: http://www.youronlinechoices.com/
• The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

When you opt out, a cookie will be placed on your computer that's unique to the browser you're using. If you switch browsers or clear your browser's cookies, you'll need to opt out again.

Mobile Devices

Your mobile device might allow you to opt out of the use of information about the apps you use, which helps show you ads tailored to your interests:

• "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
• "Limit Ad Tracking" on iOS devices

You can also stop your mobile device from collecting location information by changing the settings on your device.

Children's Privacy

Our Service isn't intended for anyone under 13. We don't knowingly collect personal information from children under 13. If you're a parent or guardian and realize your child has shared Personal Data with us, please get in touch. If we discover that we've collected Personal Data from a child under 13 without parental consent, we'll take steps to remove that information from our servers.

If we need your consent to process your information and your country requires parental consent, we may ask for your parent's permission before collecting and using that information.

Links to Other Websites

Our Service may have links to other websites that we don't operate. If you click on a link to a third-party site, you'll be taken to their site. We highly recommend checking the Privacy Policy of every site you visit.

We don't have control over, and aren't responsible for, the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy occasionally. We'll let you know about any changes by posting the new Privacy Policy on this page.

We'll notify you via email and/or a clear notice on our Service before the change takes effect, and we'll update the "Last updated" date at the top of this Privacy Policy.

We recommend checking this Privacy Policy from time to time for any changes. Changes to this Privacy Policy are effective when they're posted on this page.

Contact Us

If you have any questions about this Privacy Policy, feel free to contact us:

• By email: info@relooped.nl

• By visiting this page on our website: https://www.relooped.nl

• By phone number: +38631585562